Iris Ad Horizon Iris Ad Horizon International Medical Consulting

Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Iris Ad Horizon AS collects, uses, stores, and protects personal data in connection with this website and our international medical consulting and coordination services.

Iris Ad Horizon AS is a company registered in Norway. We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

1. Data Controller

The data controller responsible for the processing of personal data is:

Iris Ad Horizon AS
Organisation number: 933 250 113
Registered address: Damsgårdsveien 39, 5058 Bergen, Norway
Email: service@stem-cells.com.ua

2. What Personal Data We May Collect

Depending on your interaction with us, we may collect and process the following categories of information:

  • name and contact details;
  • communication history, including emails, forms, and messages;
  • information provided when booking or requesting a consultation;
  • medical information and documentation voluntarily provided by the client;
  • administrative information required to provide our services;
  • technical website data such as IP address, browser type, device information, and cookie preferences.

3. Purpose of Processing

We process personal data only for legitimate and defined purposes, including:

  • responding to inquiries;
  • booking and managing consultations;
  • reviewing information provided by clients;
  • providing medical consulting and coordination services;
  • communicating with clinics, laboratories, agencies, or other third parties where authorized by the client;
  • meeting legal, accounting, and administrative obligations;
  • maintaining website security and improving user experience.

4. Legal Basis for Processing

We process personal data on one or more of the following legal bases:

  • your consent;
  • performance of a contract or steps taken before entering into a contract;
  • compliance with legal obligations;
  • legitimate interests, such as responding to inquiries and maintaining website security;
  • explicit consent for processing health-related information where required.

5. Medical and Sensitive Data

Medical information is processed only when voluntarily provided by the client and only for the purpose of requested consulting or coordination services.

Such information may include medical records, diagnostic results, treatment history, imaging reports, laboratory results, or other health-related documentation. We do not use medical information for marketing purposes.

6. Sharing of Personal Data

We may share personal or medical data with third-party institutions only when necessary for the requested service and, where required, with the client’s explicit authorization.

Third parties may include medical clinics, laboratories, agencies, consultants, administrative service providers, or technical service providers. We do not sell personal data.

7. International Transfers

As our services may involve international medical coordination, personal data may be transferred to institutions located outside your country of residence or outside the European Economic Area.

Where such transfers are required, we take reasonable steps to ensure that personal data is handled securely and only for the purpose authorized by the client.

8. Data Storage and Retention

Personal data is stored only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law, accounting obligations, dispute resolution, or legitimate administrative needs.

Medical documentation provided for consultation or coordination purposes is handled with appropriate confidentiality and retained only as necessary for the relevant service or legal obligation.

9. Data Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic communication or storage method can be guaranteed to be completely secure. Clients should avoid sending unnecessary sensitive information unless it is relevant to the requested service.

10. Cookies and Website Analytics

This website may use cookies and basic analytics tools to improve user experience, understand website usage, and maintain functionality.

Cookies do not collect sensitive medical data. You can manage or disable cookies through your browser settings. If a cookie banner is displayed, your preference may be stored locally in your browser.

11. Your Rights

Subject to applicable law, you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate data;
  • request deletion of personal data;
  • request restriction of processing;
  • object to certain processing activities;
  • withdraw consent where processing is based on consent;
  • request data portability where applicable;
  • lodge a complaint with a relevant data protection authority.

12. Contact

If you have questions about this Privacy Policy or would like to exercise your data protection rights, please contact us at:

service@stem-cells.com.ua

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date.